FAQs

CARING FOR YOUR PLATED JEWELLERY

Plating is a process where a layer of precious metal is placed on to coat the surface of another metal. As the jewellery is not 100% solid gold/rose gold/silver, extra care should be taken to maximise its lifespan. Anything plated will eventually tarnish with time and wear. Avoid getting your jewellery wet with water, soap, perfume, lotion and other chemicals. If the jewellery does get wet, wipe it immediately with a soft cloth. Avoid getting the jewellery wet with perspiration by removing it before engaging in strenuous exercise or swimming. Remove the plated jewellery when you sleep at night to reduce contact with the skin. It's best to store plated jewellery separately from other plated jewellery (in individual pouches or boxes) to avoid them rubbing against each other which can cause the plating to fade/tarnish faster

GOLD FILLED is a thick layer of gold over brass which lasts much longer and stands up to wear and tear better than plated jewellery

PLATED STAINLESS STEEL is tarnish and water resistant

TURNAROUND TIME

A lot of our products are made-to-order (customised to you) these have a 1-2 week production time with shipping time on top - if you need your order faster or for a specific date please get in touch before you place our order. Our ‘name collection’ has approx 3-4 week production time

MEASURING FOR THE PERFECT FIT

You can measure your neck for the perfect length for you. Use a piece of string to determine the perfect length and then measure the string with a ruler or tape measure. See our chain length guide below